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There are 336 entries in the glossary.
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Term Definition
1-Tier ArchitectureA simple form of stand-alone application architecture where all business logic resides in a single application.  Contrast with 2-tier and 3-tier architectures.
 
2-Tier ArchitectureApplications with business logic separated from the database management system.  Application code resides on the client, which is used to process data, and input and output resides on the database.
 
3-Tier ArchitectureAn architecture where the user interface, business application logic, and data are separated.  User interfaces handle the presentation layer and present a view to data.  Application servers handle the application logic, processing, and database management and database management systems handle the data.  This design reduces complexity and provides scale for additional users or data.  Examples include "thin-client" web applications and "fat-client" desktop applications.
 
3PLSee Third-Party Fulfillment
 
3rd-Party WarehouseSee Third-Party Warehouse
 
404 ErrorWhen a client's browser requests a webpage and the web server does not have that page available, the server returns a 404 Error which states that the file you are looking for was not found.  Reasons for this could be that the name of the file or directory was misspelled or that the file / page / directory does not exist.
 
802.11A set of wireless communication specifications for LANs from The Institute of Electrical and Electronic Engineers (IEEE).
 
ABC Classification

Method used to stratify or categorize inventory into groups or sections based upon certain activity, request, or use characteristics. Examples of ABC stratifications would include ABC by order velocity (# of times item has been sold), ABC by sales volume, ABC by quantity sold / consumed, ABC by average inventory investment, ABC by margin, etc.

ABC stratifications are used to develop inventory planning policies, set count frequencies for cycle counting, slot inventory for optimized order picking, and other inventory management activities in an ICS. ABC codes are typically set by item.

 
ADCSee Automated Data Collection
 
Advanced Shipment NotificationAdvanced shipment notifications are used to notify a customer of a pending shipment. An ASN will often include purchase order (PO) numbers, item (SKU) numbers, lot numbers, quantity, and pallet or container number. An ASN can be on paper, but most are via electronic notification, principally via EDI (Electronic Data Interchange). Advanced shipment notification (ASN) systems are often combined with bar code compliance labeling which allows the customer to receive the shipment directly into inventory with a single scan through the use of bar code scanners and automated data collection (ADC) systems.
 
AGVAutomated Guided Vehicle - Vehicles programmed to automatically drive to designated points and perform pre-programmed functions.
 
AIDCSee Automated Data Collection
 
AisleA passageway within a storage area for internal traffic.
 
AllocationAllocations in inventory management are the actual demand created by sales orders or work orders against a specific item.  A firm allocation is an allocation against specific units within a facility, such as an allocation against a specific location, lot, or serial number.  Firm allocations are also sometimes referred to as specific allocations, hard allocations, hard commitments, holds, frozen allocations, or reserved inventory.  Standard allocations simply show that there is demand while firm allocations reserve or hold the inventory for the specific order designated.
 
AlphanumericA character set that contains alphabetic characters (A, a to Z, z), numeric digits (0 to 9) and usually other characters such as punctuation marks.
 
AnalyticsData that helps companies track business trends. Analytics comprise all applications that analyze data about an enterprise's business activities and customer information and presents it so that better, quicker, and more-actionable business decisions can be made.  Analytics closely resembles statistical analysis and data mining.
 
APICSAmerican Production and Inventory Control Society
 
Architecture (system architecture)A description of the design and contents of a computer system,  including information such as a detailed inventory of current hardware, software, networking, and interface capabilities, a description of long-range plans and priorities for future development, and a plan for upgrading and/or replacing dated equipment and software.  
 
ASCIIAmerican Standard Code for Information Interchange - a code that represents letters, numerals, punctuation marks, and control signals as seven bit groups.  It is used as a standard code for the transmission of digital data.  The values range from hex value 00 to hex value 7F.
 
ASNSee Advanced Shipment Notification
 
ASQAmerican Society for Quality
 
Auto-discriminationThe functionality of a bar code reader to recognize the bar code symbology being scanned thus allowing a reader to read several different symbologies consecutively.
 
Automated Data CollectionSometimes known as Automated Data Capture or AIDC (Automatic Identification and Data Collection).  This term refers to computerized systems used to automate transactions in warehousing and shipping operations.  Data collection systems require interfaces to collect the data such as scanners and Radio Frequency (RF) receivers (RFID readers), and related terminals and software to transmit and process the data.
 
Available Inventory

Refers to the status of inventory as it relates to its ability to be sold or consumed. Availability calculations are used to determine this status. An example of an availability calculation would be:

[Quantity Available] = [Quantity On Hand] -[ Quantity On Hold] - [Quantity Allocated To Sales Orders] - [Quantity Allocated to Production Orders]

 
BackflushMethod for issuing (reducing on-hand quantities) materials to a production order.  In backflushing the inventory is issued automatically when production is posted against a specified operation. A backflushing program uses the quantity completed to calculate the quantities of the components used through its bill of material (BOM) and reduce on-hand balances by this amount.
 
BackorderAn order that is past its mandated shipping date because the product is out-of-stock.
 
Backup

1. (v) to make a copy of a file or program for the purpose of restoring the data if the masters were to be lost, damaged, or otherwise unavailable for use.

2. (n) a copy of a master file or program. To be most effective from a security standpoint, backup files are frequently stored at off-site locations.

 
BAFOBest and Final Offer - A clarification or refinement of the Request for Proposal (RFP) process.  All or only selected bidders may be invited to participate in subsequent bids or may be asked to submit their best technical and financial proposal.
 
Bandwidth

The amount of data that can be moved through a particular network interface in a given period of time, typically measured in megabits per second (Mbps).  For example, a regular Ethernet line has a bandwidth of 10 Mbps (10 million bits per second).  Note that bandwidth is sometimes measured as the bandwidth in one direction (half-duplex), and sometimes as the total in both directions (full-duplex). 

 
Barcode (bar code)A series of bars and spaces encoded to correspond to alpha-numeric characters. Barcodes are designed to be read by scanners (readers) and converted into data.
 
Barcode PrinterA printer capable of converting data into a barcode. A bar code printer can provide faster printing, since it is usually dedicated to printing ASCII bar codes and does not require the computer or separate computer software to send an image of a bar code to the printer head.
 
Barcode Scanner (bar code reader)Any device, portable or fixed, that can convert barcode images into data.
 
Batch PickingA method of order picking in which all orders are grouped into small batches. All the orders in the batch are picked in one pass.
 
Beta Testing

A test for a computer-related product prior to commercial release.  Beta testing is the last stage of testing and normally can involve sending the product to beta test sites (clients) outside the company for real-world exposure and feature enhancements.  Beta test sites typically benefit from their early exposure to new versions and their influence surrounding additional feature requests specifically targeting their operating environment - they receive the benefits of designing their own software without having to build it themselves.  Beta testing is often preceded by a round of testing called alpha testing.

 
Bill of MaterialLists materials (components or ingredients) required to produce an item. Multilevel Bills of Material also show subassemblies and their components.
 
BinA physical storage container for to store mutiple units of the same SKU. Bins can be of of corrugated cardbord, plastic, or metal. Bin can also be the storage location or slot of the product.
 
BOMSee Bill of Material
 
Carrying CostAlso called holding cost, carrying cost is the cost associated with having inventory on-hand. It primarily refers to the costs associated with the inventory investment, plus any storage costs. If the cost does not change based upon the quantity of inventory on-hand it should not be included in the carrying cost.  Carrying cost is represented as the annual cost per average on-hand inventory unit.
 
CASS CertificationThe Coding Accuracy Support System certification process is used to improve deliverability and qualification for postal automation discounts. Mailers or their list suppliers must use "CASS" certified software to update the zip code, zip+4, and DP Barcode data on their mailing lists. Mailers must be able to demonstrate that their lists are CASS certified to claim postal discounts by submitting a report to the US Postal Service.
 
Check CharacterCharacters added to a bar code to verify a correct read of the bar code.  Check characters are usually the result of a mathematical calculation based upon the data in the bar code.  Not all bar codes contain check characters.
 
Code 128 (UCC/EAN)A variable length, continuous, self-checking, alphanumeric barcode font. Its data character set contains 105 characters in each of three unique subsets. Each character consists of three bars and three spaces consuming 11 modules of width.
 
COGSSee Cost of Goods Sold
 
ColumnTwo or more units tiered on top of one another.
 
Compliance LabelsStandardized label formats used by trading partners. Compliance labels are used as shipping labels, container/pallet labels, carton labels, or piece labels, and usually contain bar codes.
 
Configuration

1. The components that make up a computer system (which model and what peripherals)

2. The physical arrangement of those components (what is placed where)

3. The software settings of an application

 
Consignment InventoryInventory that is in the possession of a customer, but is still owned by a supplier. Consignment inventory is used as a marketing tool to make it easier for a customer to stock a specific supplier's inventory. The customer pays for the inventory only after it is resold or consumed.
 
ContainerContainers are standardized metal compartments for for intermodal transportation of products. Standard external dimensions for containers are a width of 8 feet, and a height of either 8.5 feet or 9.5 feet, and lengths of 20, 40, and 45 feet.
 
ContainerizationFrom the JIT movement in manufacturing, containerization refers to using standardized containers for the storage and transport of materials within a manufacturing facility as well as between vendors and manufacturers.  Materials are ordered in multiples of the container quantity often using Kanban.  The benefits of containerization include reduced product damage, reduced waste (by using reusable containers), less handling, and greater levels of inventory accuracy by simplifying counting processes.
 
ContingencyAn allowance made to provide for or protect desirable conditions in the future.
 
Continuous ImprovementA quality philosophy that assumes further improvements are always possible and that processes should be continuously re-evaluated and improvements implemented.
 
Contract WarehouseA business that handles shipping, receiving, and storage of products on a contract basis. Contract warehouses will generally require a client to commit to a specific period of time for their services. Contracts may or may not require clients to purchase or subsidize storage and material-handling equipment. Fees for contract warehouses may be transaction and storage based, fixed, cost plus, or any combination.
 
Cost of Goods SoldAccounting term used to describe the total value (cost) of products sold during a specific time period.  Since inventory is an asset, it is not expensed when it is purchased or produced. It instead goes into an asset account (usually called Inventory).  When product is sold, the value of the product (the cost, not the sell price) is moved form the asset account to an expense account called cost of goods sold or COGS.  COGS appears on the profit-and-loss statement and is also used for calculating inventory turns.
 
Cost of MoneyThe amount of interest that would be earned if the dollar value of inventory were invested at the State's current investments earning rate.
 
Count FrequencyThe number of times per year an item is counted. Count frequency is used to calculate cycle count period.
 
Count SheetA document used in cycle counting and physical inventories to facilitate the counting of inventory.  A count sheet will contain multiple items and locations to be counted and can be a simple, paper report or a live document produced by cycle counting applications.
 
Critical StockA commodity that must be maintained in inventory, though little used, to respond to expressed need. These commodities do not necessarily meet the criteria to be classified as emergency stock but are required to keep equipment or programs operating.
 
Cross AisleA passageway at right angles to main aisles, used for the movement of supplies, equipment and personnel.
 
Cross StackingThe placing of a layer of containers at right angles to those just below to increase the stability of the stack.
 
Cross-DockingThe action of unloading materials from an incoming trailer or rail car and immediately loading these materials in outbound trailers or rail cars, thus eliminating the need for warehousing (storage).
 
CSVThe comma-separated values (.CSV) file format is a non-standard, delimited data format that has fields separated by the comma character and records separated by newlines.  Fields which contain a comma, newline, or double quote character typically must be enclosed in double quotes.  If a field's value contains a double quote character it is escaped by placing another double quote character before it.  The .CSV file format does not require a specific character encoding, byte order, or line terminator format.  The lack of a formal .CSV standard means that not all comma-separated value files can be shared between all systems.
 
Current CostInventory costing method that applies the cost of the most recent receipt of all inventory for a specific item.
 
Customer Service LevelThe minimum level of support deemed acceptable by the warehouse operations management. Includes the availability of stock items when required and in the quantity required.
 
Cycle CountingAny process that verifies the correctness of inventory quantity data by counting portions of the inventory on an ongoing basis, i.e. any process that uses regularly scheduled counts but does not count the entire facility's inventory in a single event.
 
Cycle TimeThe time from start to finish of a specific tasks of group of tasks. Cycle time is an important measurement for benchmarking, budgeting, and staffing.
 
DashboardA user interface that organizes and presents key metrics to provide a quick evaluation of a project or process status in a way that is easy to read and monitor.  The name refers to the fact that it can sometimes look like the dashboard of a car.  Also known as scorecards.
 
Dead-heading (deadheading)The practice of traveling long distances within the warehouse between tasks. More specifically it refers to the passing up of work along the way to the next-assigned task.
 
DecodabilityA measure of printing accuracy as perceived by a barcode reader using a symbology reference decoding algorithm.
 
DefectA regularity or non-conformity which is not allowable by specifications.
 
DemandThe need for a specific item in a specific quantity.
 
DemurrageAn assessment against the shipper or consignee as a penalty for the detention of a common carrier's equipment beyond the period of free time allowed for loading or unloading.
 
Dimensional Weight (dim weight)Formula used to determine freight charges when the minimum weight to volume ratio has not been met.  Actual weight and dim weight are compared, and the larger weight is used for the freight calculation.  Dim weight is calculated by:  Dim weight= (Length x Width x Height) / 194 .  All dimensional measurements are in inches.
 
Direct Thermal PrintingA printing method in which a heated print head contacts specially-treated labels.
 
Discount ScheduleA price listing based upon quantity selections of items. Savings realized by increased volumes.
 
Discrete ManufacturingDescribes manufacturing of distinct items (items you can easily count, touch, see) such as a pencil, a battery, a telephone, a bicycle, a fuel pump, etc.  Discrete as opposed to Process manufacturing.
 
DistributionThe process of storing, handling, shipping, and transporting goods. Also the term used to describe the facilities that enable these activities, e.g. distribution center, distribution warehouse.
 
Distribution CenterA warehouse from which product is shipped to retail stores or to the end users of the product.
 
Dock-to-StockReceiving method whereby materials are delivered directly to the point of use (storage or manufacturing), skipping the normal receipt check-in process.
 
DrayageTransportation of materials and freight on a local basis, but intermodal freight carriage may also be referred to as drayage.
 
DunnageFiller material. Types of dunnage include loose fill (packing peanuts), papar, bubble wrap, foam, and air pillows.
 
Dynamic SlotA floating slot that becomes available for any item or SKU as soon as it is empty.
 
Economic Order QuantityThe result of a calculation that determines the most cost effective quantity to order (purchased items) or produce (manufactured items).  The formula basically finds the point at which the combination of order cost and carrying cost is the least.  The standard formula is EOQ = Square Root [2 * (Annual Usage) * (Order Cost) / (Annual Carrying Cost/unit)].
 
EDISee Electronic Data Interchange
 
Electronic Data InterchangeSometimes called Electronic Document Interchange. A computer-based exchange of business transaction data using globally-standardized protocols. The vast majority of business to business (B2B) communications are via EDI. Major retailers rely on EDI to order merchandise, receive advanced shipping notices (ASNs), and to be invoiced by their vendors. The data in EDI documents are the same as in paper documents.  There are three different EDI standards (UN/EDIFACT, ANCI X.12, and UCS) each with its own set of required data fields, but with many other optional fields.
 
Enterprise Resource PlanningSoftware systems designed to manage most or all aspects of a manufacturing or distribution enterprise (an expanded version of MRP systems).  ERP systems are usually broken down into modules such as Financials, Sales, Purchasing, Inventory Management, Manufacturing, MRP, DRP.  The modules are designed to work seamlessly with the rest of the system and should provide a consistent user interface between them. These systems usually have extensive set-up options that allow you to customize their functionality to your specific business needs.  Unfortunately, in the real world, ERP systems rarely are sufficient to meet all business needs and a myriad of other software packages such as Customer Relationship Management (CRM), Manufacturing Execution Systems (MES), Advanced Planning and Scheduling (APS), Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) are being sold to make up for their deficiencies.
 
EOQSee Economic Order Quantity
 
ERPSee Enterprise Resource Planning
 
ETLSee Extract, Transform, and Load
 
Event-Triggered Counting MethodAny method used to determine when to count an item that is based upon a specific event occurring. Examples of events that could trigger a count would include inventory levels dropping below their specified reorder point, the completion of a production run, or on-hand inventory reaching zero.
 
Exception HandlingThe process of managing atypical events that occur during a process.  Exception handling is critical in automated processes and software routines.
 
Exception ReportA report that selects data based on a very specific set of circumstances to identify process exceptions.  Reports that identify items with negative on-hand quantities would be an example of exception reports.
 
Excess InventoryInventory quantities above a specific need. Some businesses may designate excess inventory as inventory beyond a certain time period of demand. For example, any inventory greater than 60 days demand. Others may designate it as inventory beyond their current safety stock plus lot size (order quantity).
 
ExpeditingFollowing up on orders placed to insure timely shipment and delivery. Requires advanced communications with shippers and carriers.
 
Expiration DateA product expiration date; a feature that may be used to assign an expiration date to an inventoried item. Commonly used with perishable inventory items.
 
Extract, Transform, and Load

The process of extracting data from an operational data source, transforming the data which can include cleansing, aggregation, summarization, integration, as well as transformation (e.g. 1 becomes “Male” 2 becomes “Female”), and loading the data into another database (e.g. ODS, enterprise data warehouse, data mart).  ETL can also refer to vendor software that performs these processes.

ETL processes extract data from source databases and copy it to target databases.  ETL can migrate data between databases, process data to form data marts and data warehouses, and convert data or databases from one format or type to another.

 
Fair Market ValueA price that would be acceptable on the open market for items or property of equivalent comparison.
 
Fast Charging

Designed for nickel-based battery, fast charging fills a battery pack in about one hour. Fast charging is preferred because of reduced crystalline formation (memory). Accurate full-charge detection is important. When full, the charger switches to topping and then trickle charge. Fast chargers are used for industrial devices such as two-way radios, power tools, forklifts, and computers.

Method for quickly recharging lift truck batteries on the vehicle during short periods where the vehicle is not being used (lunches, breaks, shift changes, etc). This process for "opportunity charging" eliminates the need to change batteries in multi-shift operations. 

 
Fat ClientSee Thick Client
 
FIFOIn inventory control and financial accounting, this refers to the practice of using stock from inventory on the basis of what was received first and is consumed first, i.e. first-in-first-out.
 
Fill RateThe percentage of order items found during picking.
 
Fill Rates by Order

Whether orders are received and released consistently or released from a blanket purchase order, this metric measures the percentage of ship-from-stock orders shipped within 24 hours of order "release." Make-to-stock schedules attempt to time the availability of finished goods to match forecasted customer orders or releases. Orders that were not shipped within 24 hours due to consolidation but were available for shipment within 24 hours are reported separately. In calculating elapsed time for order fill rates, the interval begins at ship release and ends when material is consigned for shipment.

Calculation: [Number of orders filled from stock shipped within 24 hours or order release] / [Total number of stock orders] The same concept of fill rates can be applied to order lines and individual products to provide statistics on percentage of lines shipped completely and percentage of products shipped completely.

 
Fire AisleA passageway established to aid in fighting or preventing the spread of fire or for access to fire fighting equipment.
 
Fixed SlotA slot reserved for a specific item or SKU.
 
Floor Load (floor-loaded container)A shipping container of freight that is loaded with freight from the floor up, rather than on pallets. A full floor-loaded container can hold more freight than a palletized load, but the containers take longer to load and to unload. Shipments to and from China are not permitted to use wooden pallets, so unless plastic pallets are uses, such shipments would be floor loads.
 
Floor StockInventory that is consumed in production but not tracked in the inventory management system.  Floor stock is different from non-stock inventory since it has an SKU and an item master record, but rather than tracking quantities in the inventory system, the materials are expensed as they are received.
 
Floor-to-System CountDescribes a method of counting inventory where you document inventory balances found in storage and staging areas and then compare this data with system information.
 
Flow RackA storage method where product is presented to picking operations at one end of a rack and replenished from the opposite end.
 
Forced CountCounting an item based upon an expected error.  When there is reason to suspect inventory of an item may be incorrect, the item is manually added to the next cycle count.
 
ForecastA Forecast is an estimation of future demand.  Most forecasts use historical demand to calculate future demand.  Adjustments for seasonality and trend are often necessary.
 
Forklift (fork lift, lift truck)Material handling vehicles used to lift, move, stack, rack, or otherwise manipulate loads.  Material handling workers use a lot of  terms to describe lift trucks; some terms describe specific types of vehicles, others are slang terms or  trade names that  people often mistakenly use to describe trucks. Terms include, industrial truck, forklift, reach truck, motorized pallet trucks, turret trucks, counterbalanced forklift, walkie, rider, walkie rider, walkie stacker, straddle lift, side loader, order pickers, high lift, cherry picker, Jeep, Towmotor, Yale, Crown, Hyster, Raymond, Clark, Drexel, etc.
 
FulfillmentThe activity of processing customer orders and shipments.
 
GaylordA brand name for a large corrugated container usually sized to match the length and width dimensions of a pallet. Gaylord is actually a trade name that has become synonymous with this specific type of container.
 
Goods ReceiptA term from inventory management denoting a physical inward movement of goods or materials.
 
Gravity ConveyorA type of skate-wheel or roller conveyor that relies on gravity over which to manually move materials.
 
GTAGGlobal Tag - GTAG is an international RFID standard that can be used for general asset tracking.
 
GUIGraphical User Interface - Computer application interface / graphical user screens.  A GUI allows the use of graphics such as icons and buttons to execute actions.  Includes web applications, thin clients, and thick clients.
 
Hand TruckRefers to a type of fork truck that is powered but does not carry an operator. Often referred to as a walk-behind fork truck.
 
Hazardous Materials (hazmat)A useable item or material that because of its physical and/or chemical nature contains any of the characteristics that are 'hazardous', such as: ignitable, corrosive, reactive, toxic, or is a strong oxidizer or strong reducer.
 
Headmount DisplayA wearable device that is positioned in front of a user's eyes and projects a viewable image of a computer screen and any applications running.
 
HoneycombingRefers to the unused pallet positions in high-density storage that result when the number of unit-loads for an item does not completely fill the storage lane. Since mixing items in high-density storage is normally not done, these unused pallet positions are not available to store other materials.
 
HTTPHypertext Transfer Protocol is the communication protocol used for exchanging files (text, graphic images, sound, video, and other multimedia files) on LANs, MANs, and WANs - such as the Internet.  HTTP handles all communication between web servers and web browsers (clients).
 
ICSSee Inventory Control System
 
IndiciaAn imprinted designation (such as a postal permit) on a piece of mail that indicates postage payment. It can be used in place of a stamp or meter mark.
 
IntegrationProcess of making disparate software, hardware systems, and devices communicate and share data with each other.
 
InterfaceThe connection between multiple computer systemss or a computer and a user.
 
Intermodal (inter-modal)Transportation term describing the use of multiple modes of transportation for a shipment. Ocean containers that are picked up by a truck, delivered to port, transported by ship, and then picked up by another truck are a common example of intermodal transportation. In the trucking industry, intermodal usually refers to the combination of trucking and rail transportation.
 
InternetThe world-wide network of computer networks through which people can exchange data and communications.  The Internet is a network created by inter-connecting all the private Intranets in the world.
 
InteropSee Interoperability
 
InteroperabilityThe ability of a network to interact with other networks or the ability of software and hardware on different machines from different vendors to share data.
 
IntranetA localized network of computers that is used to communicate electronically within that specific area.  An Intranet defines the network of computers inside an organization's firewall.
 
InventoryAny quantifiable item or asset that you can handle, buy, sell, store, consume, produce, or track can be considered inventory. This covers everything from office and maintenance supplies, to raw material used for manufacturing, to semi-finished and finished goods, to fuel used to power equipment used in the business.
 
Inventory AccuracyThe degree to which inventory quantities in the warehouse management system (WMS) database agree with the actual physical inventory in the warehouse or supply chain.
 
Inventory Control System

An integrated package of software and hardware used in warehouse operations, and elsewhere, to monitor the quantity, location, and status of inventory. Additionally, shipping, receiving, picking, and putaway processes are also managed by inventory control systems. Modern inventory control systems rely upon barcodes, and potentially RFID tags, to provide automatic identification of inventory objects. To record an inventory transaction, the system uses a barcode scanner or RFID reader to automatically identify the inventory object, and then collects additional information from operators via fixed terminals or mobile computers.

An inventory control system may be used to automate a sales order fulfillment process. Such a system contains a list of order to be filled, and then prompts workers to pick the necessary items, and provides them with packaging and shipping information. Real-time inventory control systems use wireless, mobile terminals to record inventory transactions at the moment they occur utilizing a wireless LAN to transmit transaction information to a central administration point. Also typically includes physical inventory counting and cycle-counting features.

 
Inventory ManagementThe direction and control of activities with the purpose of getting the right inventory in the right place at the right time in the right quantity in the right form and at the right cost.
 
Inward InventoryIncoming inventory
 
IP

Internet Protocol - IP is the basic language of the Internet; it is a data packet-based (datagram) protocol for delivering data across networks. The IP datagram consists of an IP header followed by a message.  Most networks combine IP with a higher- level protocol called Transport Control Protocol (TCP), which establishes a virtual connection between a destination and a source. 

The current and most popular network layer protocol in use today is IPv4; this version of the protocol is assigned version 4. IPv4 was adopted by the United States Department of Defense as MIL-STD-1778.  IPv6 is the proposed successor to IPv4 whose most prominent change is the addressing.  IPv4 uses 32-bit addresses (~4 billion addresses) while IPv6 uses 128-bit addresses (~3.4×1038 addresses).  Versions 0 through 3 were either reserved or unused; version 5 was used for an experimental stream protocol.  Other version numbers have been assigned, usually for experimental protocols, but have not been widely used.
 
Item NumberSee SKU
 
J2EEThe Java 2 Enterprise Edition (J2EE or Java EE) is a collection of related specifications and corresponding documentation that describe an enterprise-level computing architecture for the Java development platform.
 
Jackpot LineA Jackpot Line refers to an area where exceptions are routed. Exceptions may include orders that could not be completed (shortages or WMS error), orders requiring special processing, or weight or size exceptions. The terms Jackpot Lane, or Jackpot Area are also used to describe similar exception areas.
 
JavaJava is a high-level, object-oriented programming language developed by Sun Microsystems.  It is similar to C++, but has been simplified to eliminate language features that cause common programming errors.  Java is a general purpose programming language with a number of features that make the language well-suited for use on the Internet and in heterogeneous environments.  Java runs as an interpreted language, which means that the same code can run on different hardware platforms through the use of an underlying interpreter for each hardware and operating system (OS) configuration.
 
JavaServer FacesJavaServer Faces (JSF) technology simplifies building user interfaces (UIs) for Java web applications.  Developers can quickly build web applications by assembling reusable UI components on a page, allowing for rapid prototyping and product delivery.  Components and accompanying HTML code are compiled and executed in Java J2EE web server containers.
 
JDBCShort for Java Database Connectivity, a Java API that enables Java programs to execute SQL statements. This allows Java programs to interact with any SQL-compliant database. Since nearly all relational database management systems (DBMSs) support SQL, and because Java itself runs on most platforms, JDBC makes it possible to write a single database application that can run on different platforms and interact with different DBMSs.
 
JIT (just-in-time)Inventory management in which materials arrive "just in time" for final preparation and shipment. JIT fulfillment optimizes warehouse space, and reduces inventory holding costs, but requires advanced supply chain management (SCM) skills, to ensure that all components necessary to ship the products arrive in warehouse just in time for final kitting, packing, and shipment.
 
JSFSee JavaServer Faces
 
KanbanUsed as part of a Just-In-Time production operation where components and sub-assemblies are produced based upon notification of demand from a subsequent operation.  Historically, Kanban has been a physical notification such as a card (kanban cards) or even an empty hopper or tote sent up the line to the previous operation. Kanban is actually a simplistic means of both signaling the need for inventory as well as controlling the inventory levels (by limiting kanban cards or containers).
 
Key Performance Indicator

Key Performance Indicators (KPI) are financial and non-financial metrics (measurements) used to quantify objectives to reflect the strategic performance of a process or entity. A KPI is used to assess the present state of business and to prescribe the course of action. They help an organization measure progress towards their organizational goals.

A KPI is a key part of a measurable objective, which is made up of a direction, target and timeframe. For example, in 'Increase Average Revenue per Customer from $100 to $500 by December 2007', 'Average Revenue Per Customer' is the KPI.

 
KittingA "kit" represents a preset group of items, of varying quantities, that is represented as a unique item in your supply chain.  Kitting can involve light assembly, or the picking and packing of order components and collateral materials into a "kit," or complete set of items ready to ship.
 
KPISee Key Performance Indicator
 
LAN

Local Area Network, a typically IP-based network of machines capable of digital communication within an enclosed area such as an office, a home, or a small workgroup of computers. LAN also refers to the private portion of a network inside of a firewall, which may connect a LAN to the Internet, a WAN, or another LAN. 

LANs are further broken down into wired and wireless LANs.  Wired LANs use Ethernet cabling to connect network devices via network equipment, such as hubs, switches, and routers.  Wireless LANs (802.11X) use radio frequencies to connect wireless network devices to wired LANs or other wireless devices via a Wireless Access Point (WAP).

 
Last Count DateDate maintained in the inventory control system database that records the last date that the item/location combination was on an approved count sheet.  Last count date is used in combination with the cycle count period to calculate the next count date.
 
Lead TimeAmount of time required for an item to be available for use from the time it is ordered.  Lead time should include purchase order processing time, vendor processing time, in transit time, receiving, inspection, and any prepack times.
 
Lead Time DemandForecasted demand during the lead time period.  For example, if your forecasted demand is 3 units per day and your lead time is 12 days your lead time demand would be 36 units.
 
Lean ManufacturingAlternate term used to describe the philosophies and techniques associated with Just-in-time  (JIT) manufacturing.
 
Legacy SystemImplies a computer or information system that is old or outdated. Often used to describe home-grown (custom built) mainframe systems, however, software companies will use the term legacy system to define any external system that is not based on the current version of a software package.
 
Less than Truck LoadA shipment that is less than a standard full trailer load. Certain freight carriers specialize in LTL shipments, which require more logistics management than full truckloads, since many pickups and deliveries must be scheduled for the same truck.
 
License PlateA document, tag, or label used to identify a unitized load.
 
LIFOIn inventory control and financial accounting, this refers to the practice of using stock from inventory on the basis of what was received last and is consumed first, i.e. last-in-first-out.
 
Line ItemA single detail record. The term line item is most commonly used to describe the detail (each line that reflects an item and a quantity) on sales orders or purchase orders.
 
Location SequencingUsed with a Warehouse Management System (WMS); allows for efficient order picking and put away. Locations are associated with a sequence number, which directs the user, with a portable terminal, to a predefined location when picking and/or putting away order items. This reduces the travel time when putting away and picking orders.
 
Lot NumberNumber assigned to a discrete batch of an item.  Lot numbers are usually assigned to each separate production run of an item.
 
Lot TrackingThe process of tracking inventory by lot number through manufacturing and distribution processes.
 
LTLSee Less than Truck Load
 
Main AisleA passageway wide enough to permit the easy flow of equipment, supplies, and personnel; it generally runs the length of the building.
 
MAN

Metropolitan Area Networks (Metro Area Network) are large computer networks usually spanning a campus or a city. They typically use wireless infrastructure or optical fiber connections to link their sites. For instance a university or college may have a MAN that joins together many of their local area networks (LANs) situated around site of a fraction of a square kilometer. Then from their MAN they could have several wide area network (WAN) links to other universities or the Internet.

Some technologies used for this purpose are ATM, FDDI, and SMDS. These technologies are in the process of being displaced by Ethernet-based MANs (e.g. Metro Ethernet) in most areas. MAN links between LANs have traditionally been built without cables using microwave, radio, or infrared free-space optical communication links.

 
Manufacturing Resource PlanningProcess for determining material, labor, and machine requirements in a manufacturing environment.   MRPII is the consolidation of Material Requirements Planning (MRP), Capacity Requirements Planning (CRP), and Master Production Scheduling (MPS).  MRP was originally designed for materials planning only. When labor and machine (resources) planning were incorporated it became known as MRPII.  Today the definition of MRPII is generally associated with MRP systems.
 
Master Production ScheduleProduction schedule specifying specific items, quantities, and dates at which production is expected to take place. The primary purpose of an MPS is to manage capacity when you have some time periods where demand is expected to exceed capacity. You will then use MPS to produce some products in advance of demand (forecasted or actual orders) during periods when capacity exceeds demand.
 
Material HandlingMaterial Handling is the movement, storage, control and protection of materials, goods and products throughout the process of manufacturing, distribution, consumption and disposal.  The focus is on the methods, mechanical equipment, systems and related controls used to achieve these functions.
 
Material Handling EquipmentMaterial Handling Equipment is the mechanical equipment used in the movement, storage, control and protection of materials, goods and products throughout the process of manufacturing, distribution, consumption and disposal.
 
Materials ManagementThe planning of acquisition, maintaining inventory and disposition. This process is based upon scheduling according to need and anticipated usage.
 
MESManufacturing Execution System - Software systems designed to integrate with enterprise systems to enhance the shop floor control functionality in ERP systems.  MES provides for shop floor scheduling, production and labor reporting, integration with computerized manufacturing systems such as automatic data collection, and computerized machinery.
 
MetricsQuantitative measures of performance or production used to indicate progress or achievement against strategic goals.
 
MiddlewareSoftware designed to integrate separate software and/or hardware systems.  Middleware provides the communication between the disparate systems.
 
Minimum InventoryThe amount of stock on hand that has been designated as safety stock.
 
MPSSee Master Production Schedule
 
MROMaintenance, Repair, and Operating Inventory - Term used to describe inventory used to maintain equipment as well as miscellaneous supplies such as office and cleaning supplies.
 
MRPSee Manufacturing Resource Planning
 
MRPII / MRP IISee Manufacturing Resource Planning
 
Multi-PlantEnvironments where multiple physical sites are managed.
 
Multi-Warehouse PickingInventory picking and putaway processes across multiple warehouses.  Warehouses can be located in the same building, on the same came campus, in the same town, or across the country.  Warehouse Management Systems (WMSs) must be able to handle multiple physical locations or the WMS software from each warehouse must be able to interface with the others to share inventory and order data.
 
n-Tier Application Architecturen-tier application architectures provide a model for developers to create a flexible and reusable application. Breaking up an application into tiers allows developers to only have to modify or add a specific layer, rather than have to re-write an entire application, if they decide to make changes. In the term 'n-tier,' 'n' implies any number -- like 2-tier, or 3-tier; basically any number of distinct tiers used in your architecture.
 
Narrow AisleDescribes lift trucks that operate in aisles of 8' to 10'.  Narrow-aisle trucks are generally stand-up vehicles such as reach trucks.
 
Next Count DateDate used in cycle counting programs that is calculated by adding the cycle count period to the last count date.
 
Non-Stock InventoryInventory that is not tracked within your perpetual inventory system.  Non-stock inventory will not have an item master record or internal SKU.
 
Normal DistributionTerm used in statistical analysis to describe a distribution of numbers in which the probability of an occurrence, if graphed, would follow the form of a bell-shaped curve.  This is the most popular distribution model for determining probability and has been found to work well in predicting demand variability based upon historical data.
 
Object-Oriented Software (object-based)A software development approach designed to promote reusability of tested and validated software components to simplify and accelerate the creation and maintenance of software.  Systems are constructed from instances of classes called objects, which themselves may be aggregations of smaller objects.  Fundamentally, lower-level code is developed and tested once and used repeatedly by reference instead of re-writing the code in each module.  Since the code is used by reference from a common source, changes only need to be made once.  Visualized as software building blocks.
 
Obsolete InventoryInventory that has had no sales or usage activity for a specific period of time. The period of time varies by company and industry and may even vary by product line within a specific company and may range from weeks to years.  Sometimes referred to as Dead Inventory.
 
Occupiable SpaceThe space remaining in the warehouse for storing warehousing units after allocating space for service aisles, access aisles, and other utility space.
 
OHBSee On-Hand Balance
 
OHISee On-Hand Balance
 
OligopolyWhere market availability is held by a limited number of firms.
 
On-Hand Balance (on hand inventory)The amount of product in the warehouse; includes product designated as damaged, on hold, or pending shipment.
 
OOSee Object-Oriented Software
 
Operating SystemThe hardware-specific electronic instructions that control a computer and spawn user processes. Notable operating systems: Microsoft Windows 2003/XP/2000/NT/98/95/3.1, Linux, BSD, Solaris, Macintosh OS X, DOS, OS/2, OS/390, OS/400, z/OS, i5/OS, QNX, etc.
 
Order Cost

Also known as purchase cost or set up cost, order cost is the sum of the fixed costs that are incurred each time an item is ordered. These costs are not associated with the quantity ordered but primarily with physical activities required to process the order. For purchased items, these would include the cost to enter the purchase order and/or requisition, any approval steps, the cost to process the receipt, incoming inspection, invoice processing and vendor payment, and in some cases a portion of the inbound freight may also be included in order cost.

In manufacturing, the order cost would include the time to initiate the work order, time associated with picking and issuing components excluding time associated with counting and handling specific quantities, all production scheduling time, machine set up time, and inspection time. Order cost is used as part of most cost-based order quantity/lot sizing calculations.

 
Order CycleAlso called replenishment cycle, order cycle refers to the time between orders of a specific item. Most easily calculated by dividing the order quantity by the annual demand and multiplying by the number of days in the year.
 
Order PickingSee Pick-by-Order
 
Order PointSee Reorder Point
 
OSSee Operating System
 
Packing ListA document that itemizes in detail the contents of a particular package or shipment.
 
PalletA device used for moving and storing freight. A pallet is used as a base for sorting, stacking, and transporting goods as a unit load. The standard pallet is 40” by 48” and approximately 4 inches high. It is constructed to facilitate the placement of a the prongs of a forklift between the levels of the pallet so it may be moved onto a freight car or into a warehouse.  "Pallet" also sometimes is used to describe a unit of freight; i.e. the amount of freight that will fit on a pallet.
 
PaperlessWhen referring to processing in the warehouse (paperless picking, paperless receiving) or on the shop floor, paperless generally suggests that the direction of tasks and execution of transactions are conducted electronically on an interactive client without the use of paper documents.
 
Phantom (phantom bill of material)A fictitious bill of material created for common subassemblies or kits that you do not want to produce as separate items.  For example, if you have a number of products that all use the same hardware kit you can create a phantom bill for the hardware kit and then just put the phantom item on the bills for all products that use it. Your MRP system will treat the phantom bill components as though they were part of the bill for the higher level item (rather than treating it as a separate item that needs to be produced). Phantom items never actually exist, they are just a means for simplifying the management of your bills of materials.
 
Physical InventoryThe process of manually counting product in the warehouse and reconciling the count to book inventory.
 
Pick and Pack (pick & pack, pick & ship)A term that refers to the fulfillment of orders.
 
Pick and Pass (pick & pass)See Zone Picking
 
Pick LineAn arrangement of items in some orderly system to facilitate selecting or picking warehousing units to satisfy orders.
 
Pick ListA computer-generated and optimized list of what items need to be picked to fulfill an order.
 
Pick SequenceA location's travel sequence, relative to its neighbors, when picking or putting away inventory.
 
Pick-and-PassSee Zone Picking
 
Pick-by-Order

Inventory order picking method where a warehouse is picked for the completion of a single order at a time.  Each warehouse operator is assigned an inventory order and that operator fulfills that order, picking each order line item in the most-intelligent way possible without back-tracking.

 
Pick-by-Order TypeInventory order picking method where a warehouse is picked for the completion of a single type of order at a time.  Each warehouse operator is assigned an inventory order type and that operator fulfills only orders of that order type.  Typically, inventory orders are defined as customer orders, internal orders, stock orders, etc.  This strategy allows a warehouse operation to concentrate on fulfilling particular order types, e.g. internal or stock orders, without manipulating the warehouse management system's order type priorities.
 
Pick-by-ZoneOrder picking method where a warehouse is divided into several pick zones. This is often the most efficient method for orders consisting of many products of different sizes or requiring different types of storage. Pickers are assigned to a specific zone, as orders are moved from one zone to the next as they move toward completion.
 
Pick-to-ClearMethod often used in warehouse management systems that directs picking to the locations with the smallest quantities on-hand.
 
PickingPicking is the movement of stock from a storage area to a staging area. The Material Handling Operator will “pick” the stock which is assigned to a particular order. The operator must pay close attention and match the items listed on the order to the information on the product.
 
Picking AccuracyAccuracy measurement associated with the order picking process.
 
Planned OrderTerm used within MRP and DRP systems for system-generated planned order quantities.  Planned orders only exist within the computer system and serve multiple functions.  One function is to notify the materials/planner or buyer to produce or order materials, which is done by converting a planned order into an purchase order, shop order, or transfer order.
 
Planning Bill of Material (planning bom)A fictitious bill of material used to group options of a family of products. For example, you may have a line of automobiles where most of the components are the same, but some will have different engines, transmissions, seats, etc. Rather than creating separate bills for each possible combination and then forecasting each possible combination, you create one large planning bill that contains all possible components but uses the "quantity per" to manage the options. Planning bills are sometimes referred to as Super Bills or Pseudo Bills.
 
PlanographyA scale drawing of a storage area showing the approved layout of the area, location of bulk bin, rack and box pallet areas, aisles, assembly areas, walls, doorways, directions of storage, office space, washrooms, and other support and operational areas.
 
POSee Purchase Order
 
PostponementA manufacturing or distribution strategy where specific operations associated with a product are delayed until just prior to shipping.
 
Process ManufacturingType of manufacturing where a product is produced or transformed through mixing, chemical reactions, etc.  Examples of process manufacturing would be refining crude oil into gasoline, extracting copper from ore, combining materials to make paint.  Process as opposed to discrete manufacturing.
 
Procurement CycleThe entire cycle of purchasing functions and duties which occur during acquisition of commodities.
 
Public WarehouseA business that provides short or long-term storage to a variety of businesses, usually on a month-to-month basi